USD Brochure 2024 - Flipbook - Page 10
Leeds
Bradford
PICK UP
Manchester
Points
Shef昀椀eld
Nottingham
Warrington
Walsall
Leicester
Birmingham
Watford Gap
Coventry
Northampton
Newport Pagnell
Luton
Bristol
VIEW INFORMATION
Swindon
Slough
Reading
Kingsbury#
East Ham
Wembley
Southall
Medway Services
Dover
Folkestone
KEYS
Free Pick Up Points
Chargeable Pick Up Points
With the widest range of pick up and
drop off points offered; rest assured you
are never too far away to make your
tour a reality. We cover all major
cities in England for the convenience
of our customers.
# Selected Dates Only
Never has it been easier to begin
your holiday. Our pickup and drop
off service enables our customers
to travel from all parts of England
with relative ease, conveniently
and economically.
For the bene昀椀t of our customers
choosing to take our pick up and
drop off services. we have listed
below, points which should be
noted prior to your journey.
The pick up points outside of
London are subject to availability.
Waiting Time
We attempt to ensure that all listed departure/arrivals
time are adhered to. However, due to circumstances
beyond our control, there may be changes to the pick up
timings listed. If there are any changes to your pick up,
we will inform you 12 hours prior to your scheduled pick
up time. Due to congestion at ports of entry and traffic
conditions beyond our control, there may also be delays
in the times of departure for your respected pick up
and drop off. Our representatives will communicate the
details of the waiting times to the parties concerned.
On occasions where delays occur, there may be waiting
times up to 90 minutes. If the delay is more than 90
minutes for your drop off then meal vourchers may be
provided by Star Tours. Please take in to consideration
unexpected delays when booking onwards Flight /
Train / Coach connections, as Star Tours cannot be held
responsible for the loss or costs associated with any
missed connections / bookings you may have.
Food and Service Stops
During scheduled pick ups and drop offs, passengers are
advised to carry water and food for their journey. The
driver will not stop for breaks outside of the legal breaks
if required. In the mornings, when you reach the point
where you will join the group, the connection will be
immediate and your tour will begin straight away.
There may not be a chance for those who have travelled
long distances to freshen up or have breakfast until the
next available stop. As such, it is advised that passengers
are prepared with comfortable clothing and a supply of
water and food for their journey.
10 Call us 24 hours: 1 866 867 2620 | Book Online: www.star.tours
Type of Vehicle
Your pick up and drop off service may be conducted using
various vehicles ranging from a car, minibus, or regular
coach. The type of vehicle used will be dependent on the
up take of the particular pick up/drop, and may differ in
features from your tour vehicle.
Sequence of Pick Ups & Drops Off
The pick up and drop off service is conducted to suit all
of our customers joining in UK. As our extensive range
of locations span the length and breadth of England, the
order of the service must be carefully planned. During
your pick up and drop off, you may find that you will be
travelling with other passengers who may be travelling
to different destinations. The sequence of pick ups and
drop off’s will follow a pre-assigned route through the
various destinations. The pick up and drop off service will
be grouped together as per the geographical locations.
Please Note: that routes will be diverged. If your invoice
does not state a pick up time or states TBC, then please
check with our sales team prior to travelling.
Pick Up / Drop Off Point Changes
You can change your pick up point up to 10 days (21 days
on public/national holiday period) prior to departure free
of charge. Within 10 days it may not be possible to make
changes to your pick up point. If the change is possible
then there will be an admin charge of $ 20 per traveller.
Your choice of pick up point will be by default your
drop off point. If there is any discrepancy between the
two, please inform our reservation team at the time of
booking. Any changes are subject to our approval if no
pick up point is selected at the time of booking, Wembley
will be selected as a default pick up point. You must be
present at the time advised, transfers vehicles and coaches
will not wait under any circumstances.