USD Brochure 2024 - Flipbook - Page 71
GENERAL
nI formation
YOUR FAMILY
1 Adult +
1 Child
2 Adults +
1 Child
2 Adults +
2 Children
2 Adults +
3 Children
WHAT YOU PAY
$ 100 + $ 100
TOTAL
ROOMS
$ 200
1
$ 100 + $ 100 +
$ 250
1
$ 50
$ 100 + $ 100 +
$ 300
1
$ 50 + $ 50*
You will have to pay for either a single
supplement for your third child; otherwise,
two of the children will have to upgrade to
pay adult fares. You will receive two rooms.
Please be aware that itineraries, especially for flight tours, may
undergo changes. For the most up-to-date itinerary details,
please visit our website.
Additionally, please note that on specific departure dates, tour
routing may be subject to modification. In some cases, the tour
may operate in reverse itinerary order. Rest assured, no sightseeing or excursions mentioned in the itinerary will be missed
unless due to holiday closures. We recommend confirming the
itinerary status before booking your flights.
COACHES & TRANSPORTATION
Our coaches are equipped with amenities including a TV, DVD
or CD player, and air cooling systems, with most also offering
*If a quad room is unavailable, a reduction as mentioned in
the tour itinerary will apply. Note that such rooms have limited emergency toilet facilities, to be used sparingly. However, be
advised that coaches on flight tours, and occasionally in other
space and may not be suitable for taller adults.
instances, may not have toilet facilities. For certain transfers,
denoted as UKNL, UKSH, EUDL/D, SWGP/D, SPLE, and HDTS,
SINGLE TRAVELLERS
alternative transport without these amenities might be utilized.
Individuals travelling alone will incur the standard adult fare Smaller transfer vehicles will not have WC. Not all seats will
PRICES
in addition to a single supplement fee. Please note that
have reclining facilities.
The pricing details provided in this brochure are per person
Star Tours cannot facilitate room sharing arrangements with
To ensure a comfortable journey for everyone, we maintain
and are based on double occupancy, requiring at least two
other passengers.
a strict no-smoking policy, which extends to e-cigarettes and
adults to share accommodations. Children aged 11 and under,
vaporizers, and prohibit alcohol consumption on all coaches.
travelling with two full fare paying adults, have a discounted
CHANNEL CROSSINGS
You will only be allowed to consume water and dry snacks on
rate. Infants under 23 months old will be charged an additional In 2024, our coach tours will primarily operate through
the coach. Coaches will not have Wi-Fi or charging points.
fee for a coach seat. For solo travellers, a “Single Supplement” channel crossing routes originating from Dover, Calais, and
Some coaches have USB charging points on all seats.
fee applies. Please note that age calculations are based on the Dunkirk, in addition to limited departures via Eurotunnel
DISTANCES & JOURNEYS
return date of the journey.
services from Folkestone. Star Tours retains the authority to
During touring holidays, long journeys between cities are
divert tours to alternate ports as needed. Passengers must
inevitable given the extensive distances in Europe. We encourage
HOTELS
secure and accurately complete any required landing cards.
passengers to dress comfortably and be prepared to spend a
Star Tours diligently selects accommodations that adhere to
Given the potential for extended waiting periods post-Brexit,
significant portion of the day on the coach. To enhance your travel
a minimum of a 3-star rating based on national standards
both at and en route to the ports, we advise bringing along
experience, it is wise to have essentials such as water, dry snacks,
unless otherwise noted. These accommodations come equipped water and snacks.
tissues, and medication readily accessible in your hand luggage.
with standard amenities including en-suite bathrooms and
a television. Rooms around Europe offer a more compact
TOUR REPRESENTATIVES
CURRENCY
living space compared to other global regions. Guests should
Our escorted tours are overseen by a dedicated Tour Rep or
We advise passengers to obtain the necessary currency before
be aware that baby cots are unavailable. Furthermore, a
Driver to address any needs during your journey. Please note the tour commences. It might be difficult to facilitate currency
significant number of these establishments do not feature air
that they might join you at a point after the initial pickup.
exchange during the tour and the availability of ATMs or card
conditioning, elevators, or tea-making facilities, recommending During flight or rail segments of the itinerary, passengers will payment options can be restricted in some areas. Keeping
that guests carry a portable kettle for their convenience.
EURO change handy is recommended, as it may be required
be unaccompanied but will meet a tour representative at the
for accessing toilet facilities in several European regions.
It is pertinent to note that our hotels are strategically situated specified arrival destination.
For the majority of Europe, Euros will be acceptable; however,
outside the city centre.
A tour confirmation will be emailed to you one day before
for your stay in Switzerland, we highly recommend securing
For guests booking triple rooms, in the UK and Europe, be
departure, outlining your pickup and hotel details, but
Swiss Francs. UK tours will require Pounds Sterling.
prepared for smaller spaces. In some instances, accommodation excluding the contact information of the tour manager. This
may comprise one double and one single room rather than a
will only be shared once you join the tour. For flight tours, this
CHILDREN & YOUNG INFANTS
traditional triple room, ensuring space for three guests but not communication will additionally encompass meeting point
For families travelling with infants under two years, an infant
a predetermined bed configuration. Triple or double rooms
and terminal information. It is suggested that at least one
fare will be applied, with an additional nominal supplement
with a child bed option typically feature a standard double
person in each group should have a reachable mobile number for flight tours. Star Tours advises parents to bring their own
room equipped with a sofa bed, not offering additional space. to ensure smooth coordination. The tours will primarily be
coach-compatible booster seats, as these are not provided
Please set your expectations accordingly.
conducted in English during EU tours. Following the last
by us. We recommend that you carry ready-to-use baby milk
sightseeing activity, the tour manager may leave the group
and food, since these items are not available at the hotels or
ROOM CONFIGURATION
and hand over the responsibility to our experienced drivers
restaurants during the tour. Considering that not all hotels are
Most hotels accommodate up to three individuals per room.
to ensure the group’s safe return to England.
equipped with kettles, it is wise to bring a bottle warmer or
For families of four, comprising two adults and two children,
kettle for heating water as necessary. For storage in the coach’s
one child will be provided with an extra bed, either a sofa or
baggage lockers, pushchairs / strollers must be foldable.
CHANGING THE ITINERARY &
In the interest of safety, children are not permitted to occupy
a roll-away bed, while the other shares the existing bedding.
TIMEKEEPING
Note that:
Please note that during the tour, the tour rep reserves the right seats near the front of the coach.
• Extra beds are designed for single occupancy and are not
to modify the itinerary as they deem fit. These changes are
BAGGAGE
full-sized double beds.
usually due to unexpected delays or major local events that
Star Tours offers a luggage handling service where our driver
• In EU hotels, double beds often comprise two adjoining
can often arise. Whilst travelling on organized group tours,
assists with loading and unloading one suitcase per person,
single beds.
adhering to timings given by the tour rep is very important.
adhering to a 23kg weight limit and dimensions of 90 x 75 x
• Scottish hotel rooms tend to have moderate dimensions,
All our tours are subject to governance by DVSA for driving
43cm. Additionally, passengers may have one hand luggage
potentially reducing walkable space in the event of setting up hours; hence it is the passenger’s responsibility to ensure
not exceeding 5kg and with a maximum size of 20 x 20 x 48 cm.
a sofa bed in triple rooms.
all departure times are adhered to. Star Tours will not take
Passengers are responsible for transporting their luggage to
responsibility for passengers left behind due to not adhering to and from the coach and their hotel room, some hotels may
Should your party include one adult and one child, the
itineraries and times stated by the tour rep for whatsoever
not have lifts. Luggage stored in coach lockers will only be
child will incur an adult fare to of set the room cost, which is
reason, and any subsequent impact this may cause financially accessible at the hotel or final stop. Please note, exceeding the
predicated on double adult occupancy. Please plan accordingly. or non-financially. It is a passenger’s responsibility to ensure
luggage allowance will incur a daily fee of $ 15 per bag, and
(Please see below).
all luggage is stored at the owner’s risk. Star Tours is not
that they are clear in understanding the departure time from
*For Example: if tour cost was - Adult $ 100 / Child $ 50.
responsible for any luggage loss or damage.
any given point.
Call us 24 hours: 1 866 867 2620 | Book Online: www.star.tours 71
